Privacy Policy

Last updated: May 15, 2025

1. Introduction

Welcome to ChainPulse (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://criptoinsider.com (the “Site”).

ChainPulse is operated by ChainPulse Media, based in Madrid, Spain. As we operate from the European Union, we comply with the General Data Protection Regulation (GDPR) (EU) 2016/679. For California residents, we also comply with the California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Information You Provide Voluntarily

  • Contact Information: When you use our contact form, subscribe to our newsletter, or email us, we may collect your name, email address, and any other information you choose to provide.
  • Newsletter Subscription: If you opt into our newsletter, we collect your email address for the purpose of sending you updates. You may unsubscribe at any time via the link in any newsletter email.

2.2 Information Collected Automatically

  • Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, date/time stamps, and clickstream data.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to analyze traffic, remember your preferences, and serve advertisements. See our Cookie Policy for details.
  • Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects anonymized data about your browsing behavior.
  • Advertising: We use Google AdSense to display advertisements. Google uses cookies to serve ads based on your prior visits to our Site and other websites. You may opt out of personalized advertising by visiting Google Ads Settings.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To operate, maintain, and improve our Site
  • To respond to your inquiries and provide customer support
  • To send newsletters and marketing communications (with your consent)
  • To analyze Site usage and improve content and user experience
  • To serve relevant advertisements through Google AdSense
  • To detect, prevent, and address technical issues and fraudulent activities
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: For cookies, newsletters, and marketing communications
  • Legitimate Interests: For analytics, Site improvement, and security
  • Legal Obligation: To comply with applicable laws and regulations

5. Third-Party Services and Data Sharing

We may share your information with the following third parties:

  • Google (AdSense & Analytics): For advertising and analytics purposes. Google's privacy policy is available at policies.google.com/privacy.
  • Service Providers: We may use third-party services for hosting (Vercel), email delivery, and analytics. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

6. Your Rights

6.1 GDPR Rights (EU/EEA Residents)

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (“right to be forgotten”)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

6.2 CCPA Rights (California Residents)

  • Right to Know: Request information about the categories and specific pieces of personal data we have collected
  • Right to Delete: Request deletion of your personal data
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal data)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

7. Exercising Your Rights

To exercise any of your rights, please contact us at niheca111@gmail.com. We will respond to your request within 30 days (GDPR) or 45 days (CCPA). We may need to verify your identity before processing your request.

8. Cookie Management

When you first visit our Site, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie settings at any time by clearing your browser cookies and revisiting the Site. For detailed information, see our Cookie Policy.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics data is retained for 26 months. Newsletter subscriber data is retained until you unsubscribe.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet is 100% secure.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure adequate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us:

You also have the right to lodge a complaint with your local data protection supervisory authority.